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Industry Expertise

Our Expertise

Through our hands-on, comprehensive approach we help to identify new revenue generating opportunities and enhance efficiencies in the areas of ticket operations, marketing, technology, analytics, reporting, staff training and logistics.  We work closely with each client to identify pain points and areas of opportunity and talk through the most effective and efficient solutions to improve overall business operations.

As venue operators we have been in the trenches and relate to the everyday pressures and pain points of running a live sports and entertainment organization.  We have worked with public, private and non-profit clients and we understand the delicate balance of adapting new processes while respecting long standing traditions and fiscal challenges.

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Ticket Operations

From cash controls to revenue generation, we can help to find efficiencies in your ticketing operations and maximize the potential of your organization. Finding creative opportunities with existing technology and leveraging our expansive network in ticketing, we can bring you best in class training and talent. 

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System Selection

Our mission is to ensure you are getting the right technology for the right price to advance your operations for your employees, guests and clients. We will help with RFP preparation, evaluation, review, guidance and continual support to assist you in making the most out of your selection.

Team Talk

Staffing Experience

We understand the sporadic nature of live events and ticketing and the staffing demand and challenges that come with it.  If your business is struggling with maintaining talent, or if you have an on sale or event that needs immediate attention and support, we have all the tools and resources to help you succeed. 

Why Choose Us?

With a decade and a half experience in the sports and entertainment industry, Jacque Holowaty is a sought-after authority on client experience, organizational and strategic leadership, and ticket operations. 

Jacque’s leadership roles, coupled with her field experience, empowered her to build bold, revenue-generating partnerships and programs that optimized brand alignment and engagement for guests, clients and employees.

  • Vice President of Client Experience and Ticketing for Spectra (2014-2020)

  • Director of Ticketing for Spectra at numerous properties (2004-2014)

  • INTIX Member since 2014

  • VenuesNow Ticketing Star winner (2020)

  • IAVM 30|Under|30 recipient (2015)

  • Paciolan Advisory Committee Member

  • Speaking engagements include: INTIX, IAVM, Pollstar, Billboard, PACNET

  • Custom speaking engagements for individual venues and smaller conferences

  • Technology Visionary: Spearheaded numerous programs, such as a digital concierge service, an online employee rewards platform, a sensory inclusion training initiative and ticket insurance standards.

  • Advocate and speaker for a diverse and inclusive workforce

  • Member of Chief - a C-Level private network focusing on connecting and supporting women leaders

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What People Say

"In my many decades of work in Live Entertainment and Ticketing, rarely have I had the pleasure to work with and personally endorse someone with the background, passion, and commitment of Jacque Holowaty. I truly believe that she is one of the most knowledgeable ticketing professionals in that she embodies the unique confluence of executive, managerial, operational, and front-line. She's been in the trenches when the bullets are flying overhead and she always has your back. From the part-time box office sellers to strategic meetings with C-suite professionals, she is able to embrace the need at hand and deliver exceptional results. Jacque is one of the few professionals that has experience in nearly every area of live entertainment from a wide array of arenas, stadiums, concerts, performing arts, professional sports, college athletics, and festivals. Furthermore, she has the unique experience of having worked with a large variety of ticketing providers which allows her to hold each provider accountable to delivering to the best industry standards."

—  Jane Kleinberger - Founder of Paciolan

Work With Us

 results@halmdevelopment.com

Tel: 302-722-6246

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We look forward to working with you!

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